RyzenN securely provides approved record information through the RyzenN M2 Server. RyzenN is not the official source-record provider app unless separately authorized, does not sell products, does not change source records, does not process claims, and does not replace official provider documents. Provider-issued records and communications remain the final source of truth. For app access, data availability, or record-visibility questions, contact the RyzenN administrator.
RyzenN Support And Refunds
Effective date: 2026-06-22
Support
Support page: https://ryzenn.rynoxx.net/legal/support
Support email: support@rynoxx.net
RyzenN support is for app access, account, RyzenN M2 Server data sync, privacy, approved-record visibility, and deletion help. RyzenN is not the official source-record provider app unless separately authorized, does not sell products, does not change source records, does not process claims, and does not replace official provider documents. Provider-issued records and communications remain the final source of truth.
For data availability or record-visibility questions in the app, contact the RyzenN administrator.
Support requests should include:
- Account type: client or agent.
- Registered email address.
- Agent ID if applicable.
- A short description of the issue.
- Screenshots only if they do not expose unnecessary sensitive record information.
If you forget your password, use Forgot password on the RyzenN sign-in screen. RyzenN emails a secure reset link when the account exists. The reset link expires and revokes older sessions after a new password is set.
Refunds
Client registration is free. Agent activation is a one-time RM99.90 in-app purchase, and Agent Client Access is an optional RM9.90/month subscription purchased through Apple App Store or Google Play in-app billing. Apple or Google controls the billing relationship, renewal, cancellation, and refund decision for those store purchases; RyzenN does not collect card details or operate a separate payment gateway.
If an eligible Agent activation purchase is not recognised, choose Restore Agent activation from the Agent registration screen. If an eligible Client Access purchase does not enable Client Access, open Client Access from the Agent Home screen and choose Restore subscription. If the entitlement still does not appear, contact support with the account email, store name, approximate purchase date, and app version. Do not include a purchase token, receipt payload, password, or payment-card details in a support request.
If you have an activation or bundle RyzenN promotional code, enter it on the Agent activation screen. A successful bundle redemption unlocks Agent activation and lifetime Agent Client Access after the M2 Server verifies the code. Existing Agent Client Access codes can still be entered in the Client Access sheet. Promo codes may expire, be limited to a fixed number of redemptions, or be revoked; support cannot recover the original code from the server.
Subscription Management
The Agent Client Access sheet has Restore subscription and Manage subscription buttons. Manage subscription opens Apple or Google’s own controls, where the Agent can cancel or change renewal. Client visibility remains enabled only until the verified entitlement expiry recorded by the RyzenN M2 Server.