RyzenN securely provides approved record information through the RyzenN M2 Server. RyzenN is not the official source-record provider app unless separately authorized, does not sell products, does not change source records, does not process claims, and does not replace official provider documents. Provider-issued records and communications remain the final source of truth. For app access, data availability, or record-visibility questions, contact the RyzenN administrator.
RyzenN Privacy Policy
Effective date: 2026-06-22
RyzenN is a secure record access app for Client and Agent access roles. Approved information is securely provided through the RyzenN M2 Server. RyzenN is not the official source-record provider app unless separately authorized, does not sell products, does not change source records, does not process claims, and does not replace official provider documents. Provider-issued records and communications remain the final source of truth.
For app access, data availability, or record-visibility questions, contact the RyzenN administrator.
Data We Collect
RyzenN may collect:
- Client name, email address, phone number, and linked Agent ID.
- Agent name, email address, and Agent ID.
- Account credentials and session records.
- Structured record details securely provided through the RyzenN M2 Server.
- Temporary uploaded PDF files during secure M2 processing.
- Foreground location, only when you ask Care Location to sort nearby listed healthcare facilities.
- Audit, security, support, and operational logs.
- Device-side quick login state stored securely on the device.
How We Use Data
We use data to:
- Create and secure client and agent accounts.
- Verify email ownership for client and agent access.
- Match Clients to approved records available through their RyzenN M2 Server access scope.
- Securely retrieve and display structured record data from the RyzenN M2 Server.
- Sort listed healthcare facilities near your current location when you request that in Care Location.
- Maintain audit trails for security and record handling.
- Respond to support, account deletion, and data requests.
- Maintain backups and operational reliability.
Data Sharing
RyzenN does not sell user data and does not use user data for third-party advertising or tracking.
Data may be processed through infrastructure required to operate the RyzenN M2 Server service, including HTTPS ingress, secure server storage, monitoring, and backup systems. Data may be disclosed when required by law, regulation, security investigation, fraud prevention, or legitimate operational obligations.
Storage And Retention
RyzenN stores live structured records on the RyzenN M2 Server. E-certificates shown in the Agent app are local device copies paired with existing structured analysis; the app does not upload PDF files.
Structured records, audit events, deletion requests, and backup records may be retained where needed for legal, regulatory, security, fraud prevention, dispute resolution, or operational continuity.
Account And Data Deletion
Signed-in clients and agents can initiate account deletion from inside the RyzenN app. A web deletion request path is also available at:
https://ryzenn.rynoxx.net/legal/delete-account
When a deletion request is received, RyzenN will remove or deactivate account access and delete associated personal data that is not required to be retained. Some approved-record, audit, transaction, security, fraud-prevention, legal, or regulatory records may be retained where required.
Security
RyzenN uses HTTPS for production transport, server-side password hashing, session-token hashing, device secure storage for quick login, and server-side access checks for client, agent, and admin workflows.
Care Location
Care Location is an informational directory where facility and location information is retrieved by the RyzenN server from publicly available internet sources. RyzenN requests foreground location only after you ask to sort nearby facilities. You can search the directory without sharing location. Coordinates are RyzenN-derived from listed addresses for map display and nearby sorting.
Care Location is not medical advice, emergency guidance, treatment advice, or confirmation of panel eligibility. Call the facility or check the source listing to confirm current status, panel eligibility, hours, and emergency suitability before travelling. Contact RyzenN support for directory availability issues.
Children's Privacy
RyzenN is not directed to children and does not knowingly create accounts for children.
Contact
Privacy inquiries and support requests: [email protected]
Support page: https://ryzenn.rynoxx.net/legal/support